Frequently Asked Questions
1. Shipping & Delivery(配送与运输)
How long does shipping take?
Shipping times vary depending on your location. Estimated delivery times will be provided at checkout.
Do you ship internationally?
Yes, we offer international shipping to selected countries and regions.
How can I track my order?
Once your order has shipped, you will receive a tracking number by email.
2. Orders & Payments(订单与付款)
What payment methods do you accept?
We accept the payment methods available at checkout.
Can I cancel or modify my order?
Please contact us as soon as possible if you need to cancel or modify your order.
3. Returns & Refunds(退货与退款)
Can I return my watch?
Please contact our customer service team to review your return eligibility.
How long does a refund take?
Refund processing times depend on your payment provider.
4. Products(产品)
Are your watches suitable for everyday wear?
Our watches are designed for a variety of occasions, including everyday wear and special events.
Do your watches come with a warranty?
Please refer to the warranty information provided on the individual product page.
5. Contact Us(联系我们)
If you have any questions, please contact us through our Contact page. Our team will be happy to assist you.